bd bijoy Privacy Policy

1 Introduction and Applicability

bd bijoy treats the protection of users' personal information as its highest priority. This Privacy Policy ("Policy") describes how bd bijoy ("we", "our") collects information, the purposes for which it is used, with whom it is shared, and how it is kept secure.

This Policy applies to the bdbijoy.cam website and all services associated with it. By creating an account on the site, you are considered to have accepted the terms of this Policy. This Policy is linked to the Terms and Conditions and is considered an inseparable part of that document.

All our services are exclusively for individuals aged 21 or older. No one under the age of 21 may open an account, and we do not knowingly collect information from any minor.

2 Types of Information Collected

2.1 Information Provided at Registration

When opening an account, you provide the following information:

• Full name
• Date of birth
• Email address
• Mobile number
• Username and password

2.2 Identity Verification Information

To ensure account security and to process financial transactions, we may request a photo of your National ID (NID) or passport and proof of address. This information is stored with strict confidentiality.

2.3 Financial Transaction Information

During deposits and withdrawals, your bKash, Nagad, or Rocket number or bank account details may be required. We collect only the information necessary to complete the transaction.

2.4 Automatically Collected Information

While you use the site, certain information is collected automatically, including:

• IP address and device type
• Browser information and operating system
• Which pages you visited on the site and for how long
• Gaming activity and betting history
• Login time, logout time, and session information

2.5 Cookies and Tracking Technologies

We use cookies and similar technologies. Cookies are small data files stored in your browser that help improve site performance and personalise your experience. Cookies can be disabled from browser settings, though this may cause some site features to not work properly.

3 Purposes of Using Information

bd bijoy uses the collected information for the following purposes:

• To create, verify, and manage accounts
• To process all financial transactions, including deposits and withdrawals
• To provide customer support and resolve issues
• To ensure site security and prevent fraud
• To manage bonuses, rewards, and promotions
• To fulfil legal obligations
• To improve site performance and user experience

4 Data Sharing Policy

4.1 With Service Providers

We use certain third-party services for payment processing, technical support, and game platform operation. These partners are given only the information necessary to perform their work and operate under confidentiality agreements.

4.2 Legal Obligations

We may be legally required to disclose information in response to court orders, government directives, or valid requests from law enforcement agencies.

4.3 Fraud Prevention

To detect and prevent fraudulent activity, we may share limited information with security specialists or relevant organisations.

5 Data Security Measures

bd bijoy takes industry-standard technical and administrative measures to protect users' information:

• All data transfers are secured using SSL (Secure Socket Layer) encryption
• Passwords and sensitive information are always stored in encrypted form
• Account access is controlled and unauthorised access is monitored
• Our servers are subject to regular security testing
• Only authorised staff may access personal information

6 Data Retention Period

We retain your information for as long as your account is active. After an account is closed, some information may be kept for a defined period for legal obligations or anti-fraud purposes.

Financial transaction records and identity verification documents are retained in accordance with legal requirements. Once that period has passed, the information is securely deleted.

7 User Rights

You have the following rights regarding your personal information:

7.1 Right to Access Information

You may request to know what information we hold about you. We will provide that information within a reasonable time.

7.2 Right to Correct Information

If any of your information is incorrect, you may request a correction. After logging in, you can update general information yourself from your profile settings.

7.3 Right to Request Deletion

You may request to close your account and have your information deleted. However, some information may need to be retained for a defined period due to legal obligations.

7.4 Right to Withdraw from Marketing Communications

You may request to opt out of promotional emails or notifications at any time. However, important notifications related to your account will still be sent.

8 Responsible Gaming and Data Use

bd bijoy monitors users' gaming activity and provides support when needed. If analysis of your gaming behaviour identifies potentially problematic patterns, we may reach out to you.

In accordance with the Responsible Gaming Policy, your information is used for self-exclusion or setting deposit limits. This information is kept strictly confidential and is not used for any advertising or marketing purpose.

9 Third-Party Links and Platforms

Our site is connected to game providers (such as Evolution, Pragmatic Play, JILI, Spribe) and payment providers (bKash, Nagad, Rocket). These third parties operate under their own privacy policies.

10 Protection of Children and Minors

bd bijoy's services are entirely for individuals aged 21 or older. We do not knowingly collect information from any minor. If a parent or anyone else believes that a minor has created an account on our platform, please notify our support team immediately. We will close that account and delete the associated information.

11 Changes to the Policy

bd bijoy reserves the right to update this Privacy Policy when needed. If significant changes are made, we will notify you by email or through a site notification. Continued use of the site after any changes will be considered acceptance of the updated policy.

The latest effective version of this Policy will always be available on this page. You are advised to check this page regularly.

12 Applicable Law and Jurisdiction

This Privacy Policy has been prepared in accordance with relevant international data protection standards. In the event of any dispute, the jurisdiction stated in bd bijoy's service agreement will apply. For more details, please read the About Us page.