Responsible Gambling
bd bijoy believes entertainment is meaningful only when kept under control. On this page we explain how you can stay aware to protect yourself and your family.
Playing at bd bijoy is for entertainment only — it is not a way to earn a living or a solution to financial problems. Before placing any bets or playing any casino games, it is important to set a budget for yourself and stick to it. We want every member to participate with enjoyment, in a healthy and informed way.
Under bd bijoy's Terms and Conditions, all members must be at least 21 years old. Minors have no way to open an account, and anyone playing on their behalf is considered to be breaking the same rule. If there are children or teenagers in your home, keep your account details secure and use a password on your device.
If gambling habits start to slip out of control, seeking help at the right time is the wisest course of action. Our FAQ page has answers to common questions about responsible gambling. bd bijoy's 24/7 live chat and email support team is always here for you.
Age Limit and Identity Verification
We make sure that only adults can participate at bd bijoy.
A platform built exclusively for adults
The minimum age to open an account at bd bijoy is 21. Age is verified at the time of registration through a national ID card or passport. If any member opens an account with a false age, their account may be cancelled at any time and their balance may be forfeited. Providing your correct date of birth is not just a matter of following the rules — it is also for your own protection.
Parents can use parental control software on their devices to protect children online. In accordance with bd bijoy's Privacy Policy, information from minors is never collected.
Self-Control Tools
bd bijoy lets you set your own playing limits yourself. These tools are fully in your control.
Set a Deposit Limit
Set a maximum amount you will deposit on a daily, weekly, or monthly basis. Once a limit is set, lowering it takes effect immediately, but raising it requires a waiting period.
Time Limits and Breaks
Set your own limit on how long you play in one session. The session will end automatically after the set time. You can also take short-term breaks (1 day to 6 weeks).
Loss Limit
Decide in advance the maximum amount you are willing to lose over a given period. Once you reach the limit, your account will automatically stop accepting bets.
Self-Exclusion
If you feel you need a break, temporarily suspend your account for a set period. For long-term self-exclusion, contact our support team via 24/7 live chat or email.
Activity History
View a complete record of your deposits, withdrawals, bets, and wins and losses at any time. Understanding your real situation helps you make informed decisions.
Alert Notifications
bd bijoy will automatically notify you when you are approaching the limits you have set. It is recommended to keep these notifications active rather than turning them off.
Ask Yourself
Think through the points below — an honest assessment of your own situation is the first step.
Am I experiencing any of these?
If any of the above feels like something that happens regularly, pause and consider seeking support. This is not a sign of weakness — it is a sign of awareness.
Recognise the Warning Signs
Signs can be recognised in time — which means you can act before things get worse.
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Financial pressure: Using betting money to cover household expenses, falling behind on bills, or borrowing from relatives.
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Relationship strain: Frequent conflicts with family or friends because of betting, or hiding it from them.
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Emotional instability: Feeling very depressed or angry after a loss, or excessively excited after a win.
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Loss of focus at work: Being unable to concentrate at work or in studies, thinking only about the next bet.
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Loss of control: Trying to stop but coming back repeatedly, unable to keep promises to yourself.
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Sleep and health issues: Playing late into the night, not eating properly, or neglecting physical health.
Get Help — You Don't Have to Face This Alone
If you are struggling, you do not have to deal with it alone. The people around you and bd bijoy's support team are always here.
bd bijoy Live Chat Support
Our live chat service is available 24 hours a day, 7 days a week. Support is available in both Bengali and English. Any request related to self-exclusion or limit settings can be made through this chat.
Email Support
Contact bd bijoy's support email — write in and describe your issue in detail. Requests related to responsible gambling are handled on a priority basis. You can find the email address on our About Us page.
Family and Trusted People
Open up to a family member or close friend about what you are going through. Having their support makes it much easier to set limits and stick to them. Support from people close to you can be just as effective as professional help.
Professional Counselling
Seeing a mental health professional or addiction counsellor is not a sign of weakness. In Bangladesh, mental health counsellors are available at both public and private facilities. Seeking professional help in time is the most effective path to recovery.
Support Groups
Peer support groups are very helpful for overcoming addiction. Talking to people who have been through the same situation and hearing their experiences builds confidence. You can find such groups at local hospitals or mental health centres.
bd bijoy's Commitment
We firmly believe that creating a responsible gambling environment is the most important duty of an entertainment platform. Our success depends on you being safe and well.